Repairs, replacement or a refund when it comes to a defective motor vehicle?
In our previous two blogs we looked at the choices a consumer has if he purchases a defective of damaged item; especially related to motor vehicles. What we call the three R’s ie the choice is repair, replacement or a refund.
When can you return damages or defective goods: The Consumer Protection Act No 68 of 2008 (CPA): Returns.
In our last blog we looked at then are entitled to a refund in respect of defective or damages goods. If the item you purchased id defective or damaged you are generally speaking entitled to either a repair, as replacement or a refund. The situation is however entirely different if there is nothing wrong with […]
When are you as a consumer entitled to a refund? The Consumer Protection Act: No 68 of 2008 (CPA): Refunds:
We often get asked about refunds due to consumers in terms of the CPA or the common law. As a result of yet another two enquiries today; which both dealt with a refund in respect of a defective and danged motor vehicle bought by a client, we believe that we need to explain this […]